In the FAQ section, Logitech clarifies this by saying, “Our goal is to keep service running as long as customers are using it.”ĭespite this offer of continued service, Logitech’s decision to abandon the universal remote business is a problem for anyone who wants to manage a variety of home theater devices with a single remote control. Customer and warranty support will continue to be offered.” We also plan to continue to update the platform and add devices to our Harmony database. “We plan to support our Harmony community and new Harmony customers, which includes access to our software and apps to set up and manage your remotes. “We expect no impact to our customers by this announcement,” the blog post said. In the end, the Express didn’t prove popular with buyers and Logitech discontinued it a year after it went on sale.Įxisting Harmony remote users don’t need to worry about their remotes just yet as Logitech has committed to providing ongoing updates and support. It was expensive ($250) and didn’t offer the big set of customizable buttons Harmony users had become accustomed to. But the Express was an odd device from a universal remote perspective. Logitech tried to solve this problem with a product called the Harmony Express, which leveraged the power of Amazon Alexa. The $600 Neeo is a slick touchscreen remote for Control4 systems Google embeds Android TV remote app into Android phones Nomad’s leather cover just (mostly) fixed the Apple TV remote
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